Refund Policy

Effective September 21, 2026

Our 365-Day Tail Wag Guarantee

We want you and your dog to feel good about trying Little Belly. If you are not satisfied with your first qualifying purchase, you may request a refund within 365 calendar days of delivery.

To qualify:

  • You must return the unused product, partially used product, or empty container to Tiny Bark Nutrition.

  • Refunds are processed only after the required return is received.

  • The customer is responsible for return shipping costs.

  • Original shipping charges are nonrefundable.

  • We may ask why Little Belly was not the right fit for your dog so we can continue improving, but you do not have to prove that the product failed to produce a specific result.

The guarantee applies to the product purchase price actually paid, after discounts and excluding shipping charges.

How to Request a Refund

  1. Email contact@tinybarknutrition.com within 365 days of delivery. Include your name, order number, and a brief explanation of your experience.

  2. Wait for return authorization and instructions before mailing anything back.

  3. Return the unused product, remaining product, or empty container using the instructions provided. Return shipping is the customer’s responsibility.

  4. Once the required return is received, the eligible refund will be issued to the original payment method within 5–7 business days.

Returns sent without authorization may not be accepted. We recommend using a trackable shipping method, as Tiny Bark Nutrition cannot issue a refund for a return that is not received.

Single-Jar and Multiple-Jar Orders

For a qualifying first purchase:

  • A single-jar order is eligible under the 365-Day Tail Wag Guarantee.

  • For a two- or three-jar order, one opened jar may be returned under the guarantee.

  • Any additional jars must be unopened, sealed, and returned to qualify for a refund.

  • Opened additional jars are not eligible for a cash refund.

Eligibility and Limitations

The 365-Day Tail Wag Guarantee:

  • Applies only to the customer’s first qualifying purchase of Little Belly.

  • Is limited to one satisfaction-guarantee claim per customer, household, billing address, and shipping address.

  • Applies only to purchases made directly through tinybarknutrition.com.

  • Does not apply to products purchased from Amazon, TikTok Shop, a retailer, distributor, marketplace, or another third party. Those purchases are subject to the original seller’s policy.

  • Does not apply to complimentary products, influencer samples, gifts not purchased by the recipient, wholesale orders, resale purchases, gift cards, clearance items, or bulk orders.

  • Cannot be combined with another refund, replacement, chargeback, or store credit for the same product.

  • Does not reset when a replacement is provided or when another order is placed.

Tiny Bark Nutrition reserves the right to deny claims involving suspected fraud, repeated claims, resale, misuse, or abuse of the guarantee.

This policy does not limit any rights available under applicable law.

Subscription Orders

Subscriptions may be paused, skipped, rescheduled, or cancelled through the customer subscription portal before the next order is processed.

Email cancellation requests require at least two business days to process. For the fastest cancellation, please use the subscription portal.

Once a subscription renewal enters fulfillment, it cannot be cancelled. Cancelling a subscription prevents future renewals but does not cancel an order that has already been processed.

The first subscription order is eligible for the 365-Day Tail Wag Guarantee, subject to all requirements above.

For subsequent subscription shipments:

  • Unopened and sealed jars may be returned within 30 days of delivery.

  • Opened jars from subsequent subscription shipments are not covered by the satisfaction guarantee.

  • The customer is responsible for return shipping.

  • Original shipping charges are nonrefundable.

Incorrect Shipping Addresses

Customers are responsible for reviewing their shipping address before completing an order.

Once an order has shipped, Tiny Bark Nutrition cannot redirect, replace, or refund an order sent to an address entered incorrectly by the customer. If the shipment is returned to us, we may issue a refund or store credit for the product price, excluding shipping and carrier charges.

Damaged, Defective, Incorrect, or Missing Orders

Please inspect your order upon delivery. If it arrives damaged, defective, incorrect, or is lost in transit, contact contact@tinybarknutrition.com promptly with your order number and photographs when applicable.

If the issue is confirmed, Tiny Bark Nutrition will provide an appropriate replacement or refund. Customers will not be responsible for return shipping when the error was caused by Tiny Bark Nutrition or the product arrived damaged or defective.

Minor cosmetic damage to an exterior shipping carton that does not affect the product is not considered product damage.

Order Cancellations

We begin processing orders quickly. Orders cannot be cancelled after entering fulfillment.

If an order has already been processed, the customer must receive it and follow the applicable return procedure. Original and return shipping costs remain nonrefundable unless the product was damaged, defective, or incorrect.

Refund Processing

Approved refunds are returned to the original payment method. After Tiny Bark Nutrition issues a refund, additional processing time may be required by the customer’s bank or payment provider.

Contact Us

For returns, refunds, subscription assistance, or questions about this policy, contact:

Tiny Bark Nutrition
contact@tinybarknutrition.com